Common questions
Clinic Services & Offerings
Do I need an appointment?
Walk-ins are welcome, but booking ahead means a shorter wait. Use "Book a vet" and our team will confirm a time with you.
Which services do you offer?
Consultation, vaccination, deworming, diagnostics, dentistry and grooming. Availability varies by location — check the clinic card for its service list.
Booking & Visits
How do I book a consultation?
Submit the consultation form with your pet's details. A request is not a confirmed appointment — our team will call you to arrange a time.
Can I choose a specific vet?
Yes. Pick a preferred vet on the booking form and we will try to match it to their availability.
Orders & Delivery
How long does delivery take?
Delivery times depend on your pincode. Enter it on the product page to see an estimate before you order.
Can I return a product?
Unopened products can be returned in line with our return policy. Prescription medication is excluded for safety reasons.
24-hour delivery
On in-stock essentials
Vet support
Talk to a vet when you need to
Secure payments
Every major payment method
Pet pharmacy
Prescription fulfilment